Privacy Policy

 

Data Protection Guidelines

This policy explains how Omrane Eco Design collects and processes personal data when you use the consultation request forms or contact us through the website.

1. The Responsible Party

Omrane Eco Design is responsible for processing the personal data provided by visitors to the website. For inquiries or requests for corrections or amendments, please contact us at:
info@omraneecodesign.ma

2. Data Collected

The data may include:
• Full name.
• Email address.
• Phone number, if provided.
• Location of the land, property, or project.
• Property Title No.
• Type of request or service requested.
• Any additional information the visitor chooses to include in the form.
The preliminary consultation does not require the submission of title deeds, identification documents, or financial or technical documents.

3. Purposes of Data Processing

The data is used for the following purposes:
• Receiving and recording the request.
• Understanding the nature of the need.
• Conducting an initial review of the request.
• Communicating with the requester.
• Determining the appropriate service or process.
• Scheduling an appointment when necessary.
• Preparing a proposal for consulting services when moving to a subsequent stage.
• Protecting the website and the company from false or unlawful requests.
Submitting a request or contacting the company does not constitute the conclusion of a contract or acceptance to perform the service.

4. Required and Optional Information

You are typically required to provide your name, email address, request type, project location, and Property Title No. or property ID number if a specific property is involved.
The phone number and additional notes are optional. If there is no specific property, you can select “No Property Selected.”
Failure to provide the required information may result in the request not being processed or responded to.

5. Using the Property Title No.

The Property Title No. is used for preliminary verification and to link the request to the specified property or project.
Providing this number does not constitute proof of ownership, and the company does not use it to issue a legal ruling or conduct an official verification of ownership.
The applicant is responsible for the accuracy of the information and for ensuring they have the right to submit it; the company may request additional information or reject the application if the information cannot be verified or is contradictory.

6. Limits of the Initial Consultation

The initial consultation is limited to receiving and reviewing the request, understanding the need, and suggesting the appropriate course of action.
It does not automatically include the preparation of a study, report, final opinion, feasibility study, financing guarantee, or licenses.
No request, communication, or response shall constitute a contractual obligation unless pursuant to a written agreement specifying the scope of work, duration, fees, and terms.

7. Confidentiality

The information provided will be handled in accordance with this policy and as necessary to protect the request.
Submitting information during the initial consultation does not constitute a separate confidentiality agreement, unless a written agreement to that effect is signed.
It is recommended that you do not send trade secrets, original copies of documents, or sensitive information during the preliminary phase. Separate confidentiality arrangements may be agreed upon as needed.

8. Data Access and Protection

Access to the data is limited to authorized employees or contractors whose duties require it.
The data is not used for any purpose other than processing the request or providing the agreed-upon services, unless it is necessary to protect the company’s rights or to comply with a legal obligation.
The company takes appropriate measures to protect the data from unauthorized access, loss, or misuse.

9. Data Retention Period

If the client does not proceed to the next stage, the preliminary consultation request information is deleted from the operational databases one month after the request is closed or the preliminary response is sent.
If the client proceeds to a subsequent stage, the necessary data may be transferred to the follow-up file and retained for the period required to fulfill the purpose or comply with legal obligations.
The company may retain a limited amount of data when necessary to prove communication, protect rights, or resolve an existing dispute.

10. Request for Correction or Amendment

The website does not provide an online account or a dedicated dashboard for editing data.
Therefore, requests for corrections or changes should be submitted only through direct contact or email:
info@omraneecodesign.ma
The company may request appropriate information to verify the identity of the requester before making the change.

11. Marketing

Consultation request data is not used for marketing purposes unless separate and explicit consent has been obtained.
Marketing consent is optional and not required to submit the request; it may be withdrawn at any time via email.
Messages related to the follow-up of the request or the requested service are not considered marketing messages.

12. Approval of the Policy

The consent checkbox must not be pre-checked, and consent to receive marketing communications must be separate and optional.
The visitor also acknowledges the accuracy of the information provided and their right to submit it.

13. Policy Update

The Company may update this policy as needed. The updated version will be posted on the website along with the date of the last update.
The changes apply to data collected after the new version is posted, unless otherwise required by law.

Last update to the Privacy Policy: October 6, 2026